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Business systems, policies and standards

Enterprise Solutions provides strategic guidance, including standards, policies and templates. Business Systems, Policies and Standards will define standards for the procurement of new business systems, plus whole of government policies for ICT and business systems. It will also develop policies and standards for information management and technology.

Resource areas

You can use the information below to view all the resources currently available on the Enterprise Solutions (formerly Digital Government) website.

Whole of Victorian Government ICT management
Statements of Direction – enterprise systems
The Project Governance Executive Program
The Information Technology Strategy for the Victorian Government, 2016 to 2020
Shared services (Business Support Services Strategic Review)

Online and mobile (including web management framework)
Digital Workplace

Information management
Reporting and analytics
ICT expenditure

Cloud framework
Enterprise architecture and interoperability
ICT projects
Victorian free public Wi-Fi pilot

Information security
Identity and access management

Document archive


The use and adaptation of Victorian Government ICT policies, standards, guidelines and other supporting material is open to all, under the appropriate Creative Commons license of the document in question. The relation of these documents to agency-specific requirements should be considered on a case-by-case basis.

Use of Victorian Government ICT policies and standards is mandated to:

  • all Victorian Government departments
  • Victoria Police
  • VicRoads
  • State Revenue Office
  • Environment Protection Authority
  • Public Transport Victoria
  • Country Fire Authority
  • State Emergency Services
  • Ambulance Victoria
  • Emergency Services Telecommunications Authority
  • Metropolitan Fire and Emergency Services Board
  • CenITex.

This should be considered the ‘Scope’ for all documents referencing this list.

Other areas of ICT policies and standards are presently under review to ensure continued relevance and accuracy. If you have any queries relating to areas not currently published above, please get in touch using the ‘Contact’ option below.